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title: "Services Overview"
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<h1>Services Overview</h1>

<h1>Our Approach</h1>

At Revver, we’re committed to delivering a complete solution that helps our customers achieve the best possible outcomes. This means we don’t just offer a leading document management platform—we also provide the dedicated support and services needed to help every customer reach their goals.

  Contact Us [Help Center](https://support.revverdocs.com/en/)

<h3>Your Success Team</h3>

      ![](https://www.revverdocs.com/wp-content/uploads/2025/05/chat.svg)

<h3>Fin (AI Support Chatbot):</h3>

24/7 chatbot to help you with all of your technical and how-to questions.

    ![](https://www.revverdocs.com/wp-content/uploads/2025/05/tech-support.svg)

<h3>Technical Support Rep:</h3>

Helps you troubleshoot issues and provide best practices.

    ![](https://www.revverdocs.com/wp-content/uploads/2025/05/csm.svg)

<h3>Customer Success Manager (CSM):</h3>

Assigned to every account to help identify and achieve your document management goals.

      ![](https://www.revverdocs.com/wp-content/uploads/2025/05/account-exec.svg)

<h3>Account Executive:</h3>

Identify and propose additional Revver solutions and services to improve document management across your organization.

    ![](https://www.revverdocs.com/wp-content/uploads/2025/05/tech-manager.svg)

<h3>Technical Success Manager:</h3>

Provide advanced solutioning support to help build our your most complex technical processes.

    ![](https://www.revverdocs.com/wp-content/uploads/2025/05/onboarding-manager.svg)

<h3>Onboarding Manager:</h3>

Work with you side-by-side as you set up and launch document management across your organization.

      ![](https://www.revverdocs.com/wp-content/uploads/2025/05/integration-consultant.svg)

<h3>Integration Consultant:</h3>

 Help you define, scope, and manage your integration and migration projects to help centralize and streamline your document data.

    ![](https://www.revverdocs.com/wp-content/uploads/2025/05/questions.svg)

<h3>Questions?</h3>

  Contact Us

<h2><strong>Dedicated In-house Support Team with </strong></h2>

<h2><strong>24/7 Help center</strong></h2>

Our Support Team is ready to assist you with any technical or operational questions. From troubleshooting to best practices, we are here to help you every step of the way. We also offer a robust AI-Powered Support agent and Help Center that offer 24/7 help.

    ![](https://www.revverdocs.com/wp-content/uploads/2025/05/support-team-ai.webp)     ![](https://www.revverdocs.com/wp-content/uploads/2025/05/date.svg)

<h3>24/7 Resources</h3>

- Fin AI Support Agent 
- Revver Help Center

    ![](https://www.revverdocs.com/wp-content/uploads/2025/05/time.svg)

<h3>Standard Support Hours</h3>

- Chats & Emails: 7am to 6pm MT
- Phone Support: 9:30am-3:30pm MT

    ![](https://www.revverdocs.com/wp-content/uploads/2025/05/phone.svg)

<h3>Premium Support</h3>

- Phone Support: 24/7

<h2>Customer Success</h2>

Each account is assigned a Customer Success Manager and Account Executive to help you create and achieve your document management strategy. They engage with you regularly to review your results and progress towards your goals. As needs arise in your company, they provide best practices and propose solutions to help increase your success.

    ![](https://www.revverdocs.com/wp-content/uploads/2025/04/image-box-1.webp) Get in Touch

<h2>Paid Professional Services</h2>

To provide hands-on, **“done for you”** support, Revver offers a menu of paid professional services to accelerate your time to value and reduce your internal resource burden.

Our in-house professional service resources have over 20 years of experience working with companies to successfully deploy document management.

  [Contact Paid Services](mailto:upgrade@revverdocs.com)

<h5>Paid Services</h5>

Implementation Packages

Workflow Setup & Config Bundle

Zonal Setup & Config Bundle

Form Fill & Document Request Setup

Advanced Product Training

Basic Revver Reports Setup & Config

Advanced Revver Reports Setup & Config

Revver Annual Success Package