by Toni Linsenmeyer | Mar 1, 2023 | Insurance, Improving Work
Claims processing is one of the most important processes that happens in an insurance company. Yet, it’s riddled with inefficiencies and slowdowns that prevent you from giving your customers a good insurance experience. Claims are the reason why customers pay for...
by Toni Linsenmeyer | Mar 1, 2023 | Insurance, Improving Work
Pandemic. Economic uncertainty. Potential recession. Although everyone across the world has been going through many of these same challenges, insurance companies have had to change their business to plan for some of these events. Customers often turn to their insurer...
by Toni Linsenmeyer | Feb 28, 2023 | Insurance, Digital Transformation
Customer retention is the name of the game for the insurance industry. Agencies maintain good relations with customers through competitive premium rates, responsive customer service, and other client benefits. However, these good faith practices can fall by the...
