What is Caselle and how does it integrate with Revver?

Caselle is a software solution designed for government organizations that provides financial management, utility billing, and other municipal services. It integrates with Revver document management system to streamline document workflows, improve record-keeping, and enhance compliance through automated document capture, storage, and retrieval processes.

What are the system requirements for Caselle and Revver integration?

The integration requires Caselle version 10.0 or higher and Revver version 5.2 or later. Both systems should be running on Windows Server 2016 or newer with at least 16GB RAM and 100GB of available storage. Network connectivity between the systems is essential with minimum bandwidth of 10Mbps.

How long does it take to implement the Caselle and Revver integration?

Implementation time varies based on the size of the organization and complexity of requirements. Typically, the integration process takes 2-4 weeks, including system configuration, data migration, staff training, and testing. Our implementation team will work closely with your IT department to ensure a smooth transition.

Is training available for our staff on the integrated system?

Yes, we offer comprehensive training programs for the integrated Caselle and Revver system. Training options include on-site sessions, virtual instructor-led courses, self-paced online modules, and user documentation. We can customize training based on your organization's specific needs and roles.

What kind of support is available after implementation?

Revver provides ongoing support through multiple channels including phone support, email, and an online knowledge base. We offer different support tiers ranging from basic business hours support to 24/7 critical support. Our dedicated customer success team also conducts regular check-ins to ensure you're getting maximum value from the integration.

Caselle

Training & Resources

Training Sessions

Revver Training Sessions for Caselle

We invite all Caselle users with an interest in Revver (Document Management) to join us for our weekly training sessions — from anywhere!

Sit down with our experts from Revver & Caselle to get all of your Revver and document management-related questions answered without scheduling an appointment.

We’re here to help you succeed, so hop into one of our trainings, happening every week. We’ll see you there! Sessions are Wednesdays at 10:30 MT.

Check out the schedule and join via Zoom with the links below.